What am I responsible for?

  • Paying the deposit, and providing payment balance no later than service date
  • Booking at least two (2) weeks in advance of the event
  • Advance notice of videos – providing captioned videos whenever possible
  • Providing a dedicated captioning screen, arranged as close to the presenter(s) as possible
  • Advance notification to attendees of the specific accessibility service provided
  • Comfortable seating for captioners and full-sized worktable(s)
  • Advance notice of speaker names, speaker order, specialized terms used
  • Arranging liaison with AV team and venue access pre-event
  • Access to venue sound system hookups at the event
  • Ensuring event timelines, especially breaks, start, and end times are adhered to

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