Do your customers require real-time hearing access to information?
- At the front desk reception, while checking in or out?
- To offer meeting attendees hearing accessible presentations?
- While listening to TV in their guest rooms?
- To hear phone conversations?
At POW, we can Audit your Current Access Status, and recommend solutions and strategies suited to your unique needs. Recommendations may include
- Creating transient assistive listening solutions for short-term guest and staff interactions
- Customized guest room kits – for use as needed and requested – to listen to TV, phones, door bells, and (in-room) smoke detectors
- Creating an accessible workplace environment, for your staff who have hearing access needs
- Training your staff to interact appropriately and helpfully with your guests who have hearing loss
- Communication guides, identifying to your Hearing Access customers/employees how you support them while visiting your establishment
POW can help your business Make Life Hearing Friendly for your clients and staff, and support your efforts to
- Deliver on Accessibility for Ontarians with Disabilities Act (AODA) Customer Service Standards, Information and Communications Standards, and Employment Standards obligations
- Demonstrate your commitment to guest accessibility and safety, and increase customer satisfaction and loyalty
- Capture and increase your market share to a growing hearing loss demographic
Your clients and workforce includes many people who have hearing loss. Hearing loss spans all ages, including
- 3 in 10 people over age 60
- 1 in 6 baby boomers (ages 41-59), or 14.6%, who have hearing access needs
- 1 in 14 Generation Xers (ages 29-40), or 7.4%, who already have hearing loss
- At least 1.4 million children (18 or younger)
- 1 in 5 teenagers
Hearing loss may be invisible, but supporting your guests and staff who have hearing access needs shouldn’t be.
Together with POW, let’s Make Life Hearing Friendly for your guests and employees! Please review our Workplaces menu, or our About Section for more examples of how your Ontario business can implement accessibility and comply with the Accessibility for Ontarians Act (AODA) today.